It is no coincidence that cities, towns, and other local government agencies across the country are increasingly switching from other well-known municipal website providers to Municode. It is also no coincidence that we have an industry leading 98% customer retention rate. We truly value and appreciate each and every customer who places its trust and confidence in us. We are committed to dealing with each customer honestly and from a place of integrity. We work daily to earn and keep your trust.
Our Beginnings
Aha Consulting was founded in 2008 with a focus on improving a municipality’s image and profile, providing simple-to-use online tools for citizen self-service, and allowing non-technical staff to easily post information on the web. Our keep-it-simple and attention-to-detail priorities have proven extremely successful, and we have quickly gained the confidence of municipalities across the country. We have retained that trust and confidence by placing extra emphasis on superior customer support. We listen to your concerns.
Aha and Municode Join Forces
In an effort to broaden our reach and provide an even greater level of integrated, simple-to-use online services for citizens, we started to search for partners with similar core values. After spending three years to build a relationship based on mutual trust Aha agreed to join forces with Municipal Code Corporation in 2016. Municode is the nation’s largest, longest-standing, and most trusted provider of municipal products and services. Municode has been in business for 65 years and partners with over 4,100 government agencies across all 50 states. Aha is proud to be a member of the Municode family.
The Municode WEB Difference
Many companies can provide a web content management system (CMS) with a pretty looking home page. You will also find companies that tout a long list of features. Municode's success is in our ability to deliver stunning, feature-rich sites, while making the citizen experience more seamless. We also empower staff by providing tools to update the website that are intuitive and non-intimidating.
Simple, easy-to-use and feature-rich!
Keeping-it-simple and ease-of-use are bedrock principles for how we approach website design. We do so without sacrificing the robust features your citizens expect. Once we have an opportunity to provide a demonstration of our solution, you will soon realize that Municode websites are:
Simpler for citizens
We have created a way for you to create a page once and have it automatically show up in several places on the website. Citizens do not understand how local governments are organized, so we make it easy to find what they want quickly without the need to know which department is responsible.
Easier for staff
We look forward to showing you how our websites are the easiest in the industry for staff to create and edit pages. Our template-driven approach makes it super easy for non-technical staff to quickly and efficiently post content.
Attention to detail! (Not just a pretty home page)
Having a mobile-friendly, responsive website with a beautiful and professional home page design is extremely important, and we feel that our website designs rank among the best…. but in reality, that is the easy part. What is most important is that your entire site (not just the home page!) works and functions like a well-oiled machine. After we create a stunning, state-of-the-art home page design, we ensure that the design flows to your inner site pages as well. We spend a great deal of time confirming that the many features we provide with our CMS are well-integrated into your unique design.
Fanatical customer support! (99% customer retention rate)
There is a reason why we have loyal customers! It is because we have a great solution, we take care of our customers, and we are committed to working with you for the long haul. When you pick up the phone and call us, we answer! When you send us an email asking for help, we respond quickly – usually within 30 minutes. When you need us, we will be there for you.
